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Forum Discussion

mfouesneau's avatar
mfouesneau
Explorer | Level 3
2 years ago

Dropbox space regressing

 I get strange warning emails about my Dropbox space regressing to 2GB while I had 17.38GB for over 10 years (through various referrals and special programs).    Can anyone explain what's happening...
Notifications
Storage space
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

It seems that you're only about a GB below your account's quota limit mfouesneau 

 

What did the email notification you received mention exactly?

mfouesneau's avatar
mfouesneau
Explorer | Level 3
2 years ago

The email (which I do not have anymore) suggested I could not access my data soon unless I reduced usage to 2GB, which is very confusing.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey mfouesneau, sorry to jump in. 

     

    For now, it looks like you’re alright (as long as you don’t surpass the 17.38GB showing in your screenshot). 

     

    However, if you do get this type of email again, feel free to send us a screenshot here, and we’ll take a look.

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