We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

eloy fernandes's avatar
eloy fernandes
Explorer | Level 3
8 months ago

Space in dropbox

Dropbox is informing me that my account is full and that's why it's not saving my files, but I have an account with 10 gigs, I removed some files and I'm only using 0.98 gigs, how do I get the sync back?

Storage space
  • Rich's avatar
    Rich
    8 months ago
    eloy fernandes wrote:

    Dropbox is informing me that my account is full and that's why it's not saving my files, but ... I'm only using 0.98 gigs

    Are you a member of any shared folders? Have you checked your Backups page?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 months ago
    eloy fernandes wrote:

    Dropbox is informing me that my account is full and that's why it's not saving my files, but ... I'm only using 0.98 gigs

    Are you a member of any shared folders? Have you checked your Backups page?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!