"How do you want to store new files" is set to "Online-only" but it isn't working.

[yifang]

I am using Bandicam to record videos and saving them to my Dropbox drive. I have set the option "How do you want to store new files" to "Online-only", but the videos are not being automatically moved to online-only storage as expected. I would like to find a solution for this issue as I do not want to manually move them to online-only storage.

[Rich]

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@yifang wrote:

I have set the option "How do you want to store new files" to "Online-only", but the videos are not being automatically moved to online-only storage as expected.

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That's not how that feature works. When set to Online-only, files that sync down to that device from your account online (i.e. added to Dropbox on another device or directly on the website) will sync to that computer as Online-only. It does not affect files that you add to the Dropbox folder on that device yourself. Those you'll need to manually set to Online-only.

[yifang]

I see. Is there any way to move files to online-only? I don't want to do it manually.

[Megan]

Hey @yifang, I hope you're doing well!

I'm afraid that you'd need to manually make that change using these steps, in order for the content to switch states. 

I hope this clarifies!

[yifang]

Does this mean I need to move the files to online-only from time to time manually?

[Megan]

That is correct @yifang.