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Forum Discussion
Not receiving verification emails.
I'm requesting a verification email be sent to validate my email account, but nothing arrives.
I've added no-reply@dropbox.com to my safe senders list. Nothing is arriving in my junk folder.
I'm not sure where to go to get this simple issue fixed - help please!
Thank you.
Hey AW-Sheldon, I hope you're doing well!
Have you also tried requesting for the verification email from a different browser, or incognito mode, by any chance?
Keep me posted!
- Megan
Dropbox Staff
Hey AW-Sheldon, I hope you're doing well!
Have you also tried requesting for the verification email from a different browser, or incognito mode, by any chance?
Keep me posted!
Many thanks for your assistance.
I had tried and failed multiple times from Google Chrome browser ... when I tried from Microsoft Edge on your suggestion I received verification email immediately and now into DropBox.
Really appreciate your help - its been a frustrating few days!
AW
- Megan
Hey AW-Sheldon!
Happy to see that your issue is now resolved!
If you need anything else, give me a shout! 😀
