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I just created my Dropbox account and I cannot receive the verification email. I have tried resending it multiple times, closing the browser and opening a new one, checking that my email was entered correctly, contacting my company's help desk (they confirmed that Dropbox has not sent any emails that are blocked by my company's security gateway) -- but nothing has worked.
Please help!
Hi there @andreasteiner - sorry to hear you're having issues with this.
Could you please clear your browser's cache or try another browser and let us know how it goes?
Also make sure to look for the verification email in your email's spam/junk folder as well.
Keep us posted anyhow!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there @andreasteiner - sorry to hear you're having issues with this.
Could you please clear your browser's cache or try another browser and let us know how it goes?
Also make sure to look for the verification email in your email's spam/junk folder as well.
Keep us posted anyhow!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi Walter,
Using a different browser worked! Thank you so much for saving the day!
No biggie @andreasteiner - see you around the Community and take care!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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