We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Bales
3 months agoExplorer | Level 4
I keep getting a pop-up notification to sign up for Dropbox.
Hi,
Out of the blue, a few days back, after tinkering with my DB account, when I start my computer, I get a panel from DB inviting me to sign up for an account - preferable a paid-for account. If I try to delete the message it comes back.
What has caused this and how can I stop it? At the moment I dont need or want a premium account.
Many thanks.
Bales
Bales wrote:
The page gives me a choice of Later or Sign In but wont just go away !
If you're not using Dropbox and don't want to sign in, set Dropbox to not start when you sign in to Windows.
- RichSuper User II
Bales wrote:
Out of the blue, a few days back, after tinkering with my DB account, when I start my computer, I get a panel from DB inviting me to sign up for an account ...
Are you still signed in to the Dropbox app? It sounds like you signed out of the app, which would cause it to prompt you to sign in each time you signed back into your computer.
- BalesExplorer | Level 4
Hi Rich, thanks for prompt reply.
Yes, that's about it. But I cannot get rid of the message ( cant see a Delete X in top right corner) and I dont need to be invited to sign in to DB each time I open my PC
B
- BalesExplorer | Level 4
Rich, just checked and the invite to upgrade and login, does have a delete X Top R corner. The page gives me a choice of Later or Sign In but wont just go away !
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!