Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
I have a business account that is inactive for over 1 year. The business has been shut down and the associated email is no longer available. I have the account password but i cant access without a code that is sent to the business email (email is inactive). I want to de-link this account from my personal account to be able to link other accounts. Can you please help me?
Hey @Room2, thanks for joining the Dropbox Community!
You should be able to unlink your paired Dropbox accounts, by following the steps in this article.
Let me know how it goes.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hey @Room2, thanks for joining the Dropbox Community!
You should be able to unlink your paired Dropbox accounts, by following the steps in this article.
Let me know how it goes.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!