How to change "family room" language?

[likehu]

  My "family room" folder name is chinese and I can't change it. 

[Hannah]

Hmm, are you the family manager, Like?

If not, is it possible that the family manager has their account in Chinese?

[likehu]

Hi @Hannah 

    I am not the family manager. But I confirm to the family manager. He told me that he didn't know chinese and didn't use chinese folder name.

    Is there any other way to solve this problem please?

Regards

Like

[likehu]

Hi @Hannah 

Is there any other way to solve this problem please? Because I need to use dropbox do some sas work,and sas can not recognize chinese.

[Hannah]

Sorry for the delay here, @likehu, we took some time to look into this for you.

Can we send you an email, so we can investigate this internally?

[likehu]

@Hannahof course. My email adress is [removed per Community Guidelines]

[Nancy]

Hi @likehu! Sorry to jump in here.

I’ve just logged a ticket for you, so please reach back to me, when possible.

[likehu]

Thank you!

[qzydustin]

I met the same problem.  Ticket #22382802  Can you help me to solve it?

[Hannah]

Hey @qzydustin, thanks for reaching out and for the ticket number.

I've passed your comments along to the member of our team that you're already in contact with and they'll get back to you as soon as possible.