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  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi RotGBI, thanks for posting here today! 

     

    That's rather odd. Can you try to request a new verification code, using a different browser entirely? 

     

    Let me know if anything changes!

    • RotGBI's avatar
      RotGBI
      Explorer | Level 3
      2 years ago

      Hi - yes I have requesting new verification codes, and tried in both Google Chrome and Safari browsers, including incognito/private modes and get the same message each time.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi RotGBI, could I then send you an email, in order for us to have a closer look into this? 

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