You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Email address already taken
My main dropbox account is linked to an old email address that I no longer use.
I have tried to change the email address to the one I use but it is already taken, by me.
I have paid for a space u...
Sorry to jump in here, rlloyd and sorry to see you're having trouble.
Do you have access to your Dropbox accounts, both free and paid?
If so, a workaround for this would be to login to the free one, replace the email address with a third, placeholder address , which will free up the one you want to use.
Then, you can login to your paid account and update it with that email address.
I hope that makes sense!
Nancy
Dropbox Staff
Dropbox StaffAlright, dronecrasher, thanks for clarifying that!
Can I log a ticket for you instead, and send it over to this email address? We’ll need to investigate this internally, to see what may be happening.
Yes, what do you need from me to do that?
- Nancy
dronecrasher, I’ve sent you a message to this email address.
Please reply back to it, and we’ll look into this together.
Thanks!
