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Forum Discussion
HTP
4 years agoExplorer | Level 3
Do not receive verification code via SMS
Hi, I have another account which was logged in on my iPhone. Recently I changed my phone but still kept the phone number. However, when I tried to login dropbox account, I did not receive verifi...
Megan
Dropbox Staff
Would it be okay for me to send an email your way, so we can have a closer look into this HTP?
Keep in mind that I'll be sending it to the email address linked to your Community profile.
HTP
4 years agoExplorer | Level 3
Yes, pleasure!
- Megan4 years agoDropbox StaffThank you HTP!
You have a new email from me.
Reply back whenever you have the time, and we'll take it from there.
Cheers.- HTP4 years agoExplorer | Level 3
Hi Lori,
Just found out that our mobile phone service provider does not allow to receive OTP sms from overseas anymore. So, is it possible for you to send the verification code to my registered email instead of sms?
Thanks,
Hai
- HTP4 years agoExplorer | Level 3Hi, Anyone can help me on this? Thanks in advance!
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