We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
ScottAMRaleigh
2 years agoNew member | Level 2
Displaying all non-synced folders along with synced folders
I would like to view all my desktop folders, even those that are not synced in dropbox. I know this is possible, because my previous Mac allowed this, and the "online only" folders were indicated as ...
- 2 years ago
Hi there ScottAMRaleigh, sorry to hear you're having issues with this.
Online only folders should not be confused with selectively un-synced folders. Could you check the app's preferences under the sync tab and let me know if you can find the folders in the selective sync settings?
Thanks!
Walter
Dropbox Staff
Do you see the folders you're not seeing in Finder under your selective sync settings perhaps ScottAMRaleigh?
ScottAMRaleigh
2 years agoNew member | Level 2
Shortly after I typed that last message, all the folders appeared in Finder. It just took about 10 minutes or so. Everything is fine, thanks for your help!
I might suggest that in the directions for new installs, Dropbox instructs users to first select ALL the folders "online only," then selectively sync. Especially, if the user wants to see all their available folders, even those online only. I'm assuming most users would prefer that way upon startup.
I appreciate you, thank you.
- Walter2 years agoDropbox Staff
I'm glad to hear it's sorted now and thanks for keeping me in the loop too, Scott.
I've also jotted down your feedback - I appreciate you took the time to provide us with your thoughts on new installs of the desktop app.
If anything else comes up, you know where to find u!
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!