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Forum Discussion
Caitgerr
10 months agoExplorer | Level 3
Can’t verify email
I put in the incorrect email and loaded all my files! Can’t verify to log back into that acct. Now I have 2 accts and need to merge or be able to change the email. I just need access!
Mark
10 months agoSuper User II
You should be able to log in with email and password - even if its incorrect email
Then download everything and upload to the right account.
- Caitgerr10 months agoExplorer | Level 3I tried but it’s sending a code to the wrong email for me to even log back in.
- Mark10 months agoSuper User II
Ah, in that case you MAY find its not possible to regain access: https://help.dropbox.com/account-access/lost-email-access
You need to log a ticket for support at www.dropbox.com/support. If you are a free user make sure you are logged out (even to here) and choose the get help with account options.
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