Can’t verify email

Caitgerr

I put in the incorrect email and loaded all my files! Can’t verify to log back into that acct. Now I have 2 accts and need to merge or be able to change the email. I just need access!

Mark

You should be able to log in with email and password - even if its incorrect email

Then download everything and upload to the right account.

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Caitgerr

I tried but it’s sending a code to the wrong email for me to even log back in.

Mark

Ah, in that case you MAY find its not possible to regain access: https://help.dropbox.com/account-access/lost-email-access

You need to log a ticket for support at www.dropbox.com/support. If you are a free user make sure you are logged out (even to here) and choose the get help with account options.

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Can’t verify email

Can’t verify email

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