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Forum Discussion
No longer have access to email associated with Dropbox account
Hi, I had closed an email account a few years ago that was associated with a Dropbox account. Dropbox needs to send a 6 digit security code to me but I can't access it and have no other way to get it. Is there a way to communicate with Dropbox in order to try and get that email changed to a new one? Or any suggestions on how to proceed? I do have another dropbox account that I do have access to.
Thanks!
- Mark
Super User II
https://help.dropbox.com/account-access/lost-email-access
And you'll need to contact support via www.dropbox.com/support. Make sure you are not logged in - even to here, so, probably use an incognito window and choose the account help options.
