Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

colintr's avatar
colintr
Explorer | Level 3
6 months ago
Solved

Can I sync two personal accounts on one computer?

I have 2 separate dropbox accounts. One is my personal account and one is my Dropbox Plus account for my work (they use separate email addresses). I want to be able to have both dropboxes available a...
Account Settings
desktop
Folders
Multiple Accounts
sync
  • Megan's avatar
    Megan
    6 months ago

    Happy to see that your issue is now resolved colintr!

     

    If you need something else, please let me know and I will be more than happy to help every step of the way! 😀

colintr's avatar
colintr
Explorer | Level 3
6 months ago

 

 

 

 

Hi, these screen shots show the steps I'm going through to log out

Thanks

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Thanks so much for the screenshots, colintr, this is super helpful!

 

If you go to your account settings online and click the trash can next to the particular computer in the "devices" section, to unlink it from your account, are you then able to sign in with your other account's credentials on the app?

  • colintr's avatar
    colintr
    Explorer | Level 3
    6 months ago

    Hi, no, that didnt work. It still logged me in automatically to my basic account when I restarted dropox

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hey colintr, let me also jump in here! 

     

    When you try to sign in to your Plus account on the desktop app, have you made sure you're signed in online with the same account too? Sometimes this does the trick.  

  • colintr's avatar
    colintr
    Explorer | Level 3
    6 months ago

    Hi Megan,

    I was signed in online, so I signed out and back in again and it seems to have worked.

    Thanks for your help with this, I didn't think it would be so difficult to change which account I logged into. Maybe a more simple way to swap accounts could be added to DropBox in future updates.

    Thanks

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Happy to see that your issue is now resolved colintr!

     

    If you need something else, please let me know and I will be more than happy to help every step of the way! 😀

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!