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colintr's avatar
colintr
Explorer | Level 3
6 months ago
Solved

Can I sync two personal accounts on one computer?

I have 2 separate dropbox accounts. One is my personal account and one is my Dropbox Plus account for my work (they use separate email addresses). I want to be able to have both dropboxes available a...
Account Settings
desktop
Folders
Multiple Accounts
sync
  • Megan's avatar
    Megan
    6 months ago

    Happy to see that your issue is now resolved colintr!

     

    If you need something else, please let me know and I will be more than happy to help every step of the way! 😀

colintr's avatar
colintr
Explorer | Level 3
6 months ago

Hi, thanks. I don't think that would be very practical in the long run.

 

I think I'll have to stick to being logged in with one profile on the app and use the browser version for the other. But I cant work out how to swap profiles so my Plus account is the one using the desktop app (as I use that one the most it would make sense to have that set up in the app).

 

When I sign out of my personal profile in the desktop app the app also quits but when I re-launch the app, it automatically signs me back in without asking for my log in details so I can't switch the profile over to my plus account. How do I get the app to launch without automatically signing back in?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 months ago

You can log out of the Dropbox desktop application using these steps. Afterwards, you can sign into your Plus account from there.

  • colintr's avatar
    colintr
    Explorer | Level 3
    6 months ago

    thanks, but when I sign out of the desktop app, the app appears to quit, then after a while it opens a window to sign in, but when I click on the sign in button it automatically signs me back in to my personal account without asking for my log in details so I can't switch the profile over to my plus account. How do I get the app to launch without automatically signing back in?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hey colintr, can you send us a screenshot of what you're clicking on, before the app automatically signs you into your personal account?

       

      Just make sure to hide any personal info, like your email address, from the screenshot.

      • colintr's avatar
        colintr
        Explorer | Level 3
        6 months ago

         

         

         

         

        Hi, these screen shots show the steps I'm going through to log out

        Thanks

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