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Forum Discussion
Admin left without sharing login details - how can I add admin right to my own account?
A user who had admin writes has left and not shared their login details. No other use has admin rights. How do I add admin rights to my user account?
- Rich
Super User II
s_walsh456 wrote:
A user who had admin writes has left and not shared their login details. No other use has admin rights. How do I add admin rights to my user account?Is this for a Dropbox Business team account? If so, only an admin can give another person admin rights. If their email address is part of a corporate domain, your IT staff may be able to access the email account and use it to reset the person's Dropbox password.
- Unfortunately we only had the one account with admin rights. The account is not part of a business solution so we can’t resent as we don’t have access to the email account
- Helen DBX
Dropbox Staff
Hello s_walsh456
Helen here from Dropbox.
I understand your Team Admin has left your organisation and is not contactable? Please create a support ticket from the same email address associated with your own team member account, stating this fact.
An agent will help you with the process of becoming the Team Admin.
