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marissalim's avatar
marissalim
New member | Level 2
2 years ago

1st account subscribed becomes a sub account

I subscribed to 1 account and have been using it for a number of years.  Just created a new trial account for another project.  This new 2nd account becomes the main, while my 1st is now a sub accoun...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi marissalim, thanks for posting today!

 

Could you clarify what you mean by a 'sub account'? 

 

Is one account a Dropbox Business team account and the other is linked to it? Is the other account logged into an app?

 

Any other info or screenshots would be helpful!

marissalim1's avatar
marissalim1
Explorer | Level 3
2 years ago

Hi Jay,

 

My actual subscription is under Dropbox Pro , 2TB  (Marissa) which I have been using for a number of years.

Today, I sign up to 30-days trial under the name Lisa.  This trial account became the main account, but, Marissa is still the admin and became the sub account.

 

 

 

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