Security and Permissions
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Today I signed up for DropBox. I immediately got an email noting "We just need to verify your email address before your sign up is complete!"
There was no box to confirm, or link to acknowledge.
Not sure if I am signed up or not.
Thoughts?
Hi @Howdoo, thanks for bringing this to our attention.
There should be a link visible in that email. Did you access your email from a program, or from the email site itself?
Could you try switching browsers to see if this helps?
Keep me updated with any progress!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Jay, there is no link. However, when I scroll my cursor just above the tag line: Happy Dropboxing!, the cursor changes to a pointer. (Apologies, I am not very computer literate.)
That tells me there is an acknowledgement (or something) there, but it is definitely not visible to the human eye. Should I click on it???
When you hover over it, does a URL appear in the bottom of your browser confirming that it's going to a Dropbox site?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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That should be a valid link then, most likely something was filtered out of the email. Try clicking it to see if this helps.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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