Security and Permissions
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Hi,
I'm getting this error that says "You connected 3 devices or browsers to Passwords — that’s the limit on our free plan. Upgrade to continue on this device." when trying to login on Dropbox passwords on either the Google Chrome and the Microsoft edge web browsers. I'm not really sure how to solve this issue, so I could use some help.
Hi there @kaushalseelam, sorry to hear you're having issues with this.
Can you please send me a screenshot of the exact error you're getting and clarify how many devices you've linked to your Dropbox Passwords account?
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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This is the error I am getting. I don't know for sure but I think only my computer should be logged in Dropbox passwords.
Hi @kaushalseelam, as it sounds like you have the Dropbox Passwords service on more than 3 devices, you can unlink any extra devices from your devices using the Dropbox settings page for your account:
If you are planning to remove unlink Dropbox Passwords on all of your devices, please ensure that you have printed or saved your recovery words beforehand, as otherwise you will not be able to gain access to your Passwords account again.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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