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Getting alerts that someone is in my account

Getting alerts that someone is in my account

Zzz12345
New member | Level 2

One popped up the other day saying it was from Safari on MacOS 10.9. I may have used this OS in the past, but not now. I always wipe my computers so I am curious what happened. I don't see anything like that showing up on my device list, I wonder if it is no longer supported that they can still see my files?

 

I have changed my password, removed other older devices, enabled TFA.

 

Any idea what else I can do?

 

 

1 Reply 1

Walter
Dropbox Staff

Hi there @Zzz12345, sorry to hear about this.

 

I assume you've already checked your account's security page for any unknown devices and web sessions, right?

 

Did you get this notification as a pop-up from the app or a notification on the website? Since you changed  your password, did you receive the notification again?

 

Any additional information is more than welcome! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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