The email address of my Dropbox account has been hacked & can't access the email.

[kristina3112]

The email address associated with my Dropbox account has been hacked and I have been unable to regain access to the email account.

I have the log-in details for my Dropbox account but after logging in, I am asked enter a code sent to the hacked email address which I no longer have access to.

Would can I do? I can’t find a way to contact Dropbox at all.

[Rich]

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@kristina3112 wrote:
The email address associated with my Dropbox account has been hacked and I have been unable to regain access to the email account. ... Would can I do?

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Your best option would be to contact your email provider and try to get back into the email account.

You can try contacting Support, but without access to the email account you may not be able to gain access to the Dropbox account. Without access to the email account it's not possible to receive password resets and one-time security codes used during sign in.

• https://help.dropbox.com/account-access/lost-email-access

To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

• https://www.dropbox.com/support/sign-in-issues