Security and Permissions
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I had an account that I had three gigs. Also with files on my Dropbox it won't let me go back to my old one. How do I get back my old account?
Hi @badboyer, and thanks for your post.
Can you clarify what you see exactly, when trying to access your old Dropbox account? A screenshot can also be helpful.
Let me know when you’ve got more updates.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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when i re did drop box to my new phone it did not put my old acc back it i am trying to get my old acc back with all my pic with it
You need to log on to the old account using the old accounts email and password. That is the only way to get it back.
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Hi there!
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