Is the email: em-s.dropbox.com legitimate? [Answer: Yes]

[Graham-7]

I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid adjunct to " dropbox.com ", or is it sooner a trick?

Thank you.

[1125]

I suspect and hope this was an internal error & there are infact no files

[Al_Simmons]

Exactly! But if it's legit, then why isn't there a file waiting for me in my SHARED folder? The email doesn't mention what the file is or when it was sent or by whom. Shouldn't the email have more information?

[1125]

There wasn’t one in mine either. 90% sure the email was an error. Probs the work experience boy pressing send by accident lol

[1125]

https://help.dropbox.com/security/official-domains

Is on the list of official domains & linked to official site. Confident it was safe.

[Hrhjet]

I got an email 5hrs ago from Dropbox saying the same, but there is nothing new in dropbox. No file waiting. But what it does say is there's a folder I created waiting to be downloaded and if upgrade I can open it.

[pheide]

I received email today from Dropbox advising me

"Just a heads-up – you've got a shared file waiting for you. Click the button below to check it out whenever you're ready!"

I did so but cannot find any new file. The most recent is from 2022. I have tried everything listed in the left column under Home. Where else would I find this new file?

[Trevor_RTD2]

Thanks, just received one today. Now deleted

[AK33]

I also received a suspicious email from this address, stating:

“Just a heads-up – you've got a shared file waiting for you. Click the button below to check it out whenever you're ready!”

After *not* clicking the button and checking my Dropbox account through the app, there hasn’t been a new file for over 4 months. The email looks official enough but isn’t quite the same design/layout as other Dropbox messages I’ve received.

This is the only time this address has ever sent me an email. I’d send screenshots or email support but on a basic account those unfortunately don’t seem to be options. It really feels as though this warrants a closer look from your security team.

[LC28]

I received the same email:

“Just a heads-up – you've got a shared file waiting for you. Click the button below to check it out whenever you're ready!”

from address:

no-reply@em-s.dropbox.com

is this a scam?

[Jersey0980]

I got the same email. When I checked my dropbox, there were no newly shared files: