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Inaccessible email address & can't receive 6-digit-code.

Inaccessible email address & can't receive 6-digit-code.

Philippe0206
Explorer | Level 3

Hello everyone

I have an account identified by an email address now inaccessible I know my password but I cannot receive the Verification code
Here are the questions asked to make access to me


[email removed as per Community Guidelines] Please tell me what question the answer does not correspond to the question
I have no support not fulfilled sufficiently precisely
OK
So I asked to receive more precise questions
answer :
We cannot do this
is this Dropbox or Kafka Box
Thank you for your help

11 Replies 11

Philippe0206
Explorer | Level 3

Thank you for your reply
This is indeed the solution I adopted
But this problem made me aware of the inches of Dropbox
have access to your data, but not be able to change email
The positive is that I found another cloud where I could recover my data even if I no longer have access to my email
To any strong trunk there is a combination and the door is not welded
best regards

Mark
Super User II

@Philippe0206 wrote:

The positive is that I found another cloud where I could recover my data even if I no longer have access to my email


Which means anybody at all could claim to do so. 

That is such a huge security flaw that its alarming. 


 


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    Mark Super User II
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    Philippe0206 Explorer | Level 3
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