I get an error 500 when I try to delete my account

[tara1234]

I have been trying for months on end to delete my dropbox account and it will not work. no matter what I do I always get a 500 error code. I know I have the right account info, I follow the proper steps, I dont have an active subscription, ive tried multiple devices and browsers, as well as clearing my browser cache. please help. I just want my account deleted. 

[Hannah]

Hi there, @tara1234, sorry to see you're having an issue deleting your account.

Can we send you an email, so we can take a closer look at the issue?

Let me know.

[tara1234]

yes please my email as well as the email on my account is [removed per the Community's Guidelines]

[Walter]

Thanks for the cooperation, Tara. You've got  

[Anonymous55]

Can you please mail me to I get the same code I do not want my account anymore my account is removed

[Anonymous55]

I been trying for a long time to delete my account because I have no use for it I tried all the steps I seen in other posts nothing is working could you guys email me to sort this out note I keep getting error code 500

[Megan]

Hey @Anonymous55, let's jump right into this! 

I just created a ticket on my end for you, I'd be happy to see you there. 

Thanks!