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LuKeSkO's avatar
LuKeSkO
Explorer | Level 3
8 months ago

I can't delete my account, why?

Hi,   I want to delete my account. I've been trying to do that for many months now but everytime I try that, I get error 500. Is there anyone who could delete the account for me? I get a lot of e...
Account Access
deleting
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Website
LuKeSkO's avatar
LuKeSkO
Explorer | Level 3

Hi,

 

I'm only using a personal free account. Otherwise, I would contact support directly but since I do not have an active subscription, I can only do this.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey LuKeSkO - sorry to jump in here, but would it be OK if we sent you an email to have a further look internally at this point? 

  • LuKeSkO's avatar
    LuKeSkO
    Explorer | Level 3
    8 months ago

    Hello Walter  . Sure, feel free to contact me directly by mail.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Thanks for the cooperation LuKeSkO - you've got :envelope: 

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