Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Hi,
is it possible to create a password so I can lock my DropBox App on my iPhone? my android let me lock DropBox using Eset Security but it does not work on Iphone.
i would appreciate any advice.
TIA Tinatoby
Yes there is
Click on the 'Personal' icon on the bottom, then tap cog at the top and you can set a PIN
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Yes there is
Click on the 'Personal' icon on the bottom, then tap cog at the top and you can set a PIN
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Thanks so much, i spent ages looking but as a newish user I found it quicker to ask.
thanks again Mark.
sorry, confused.
have yet to sort out how to create a passcode to access lockbox on my iphone.
@tinatoby wrote:
sorry, confused.
have yet to sort out how to create a passcode to access lockbox on my iphone.
The instructions given already show you how to do that.
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
I am so sorry, but i have no Personal icon at the bottom of the page! i clicked on the icon at the top right but no option to set a password. I use the shortcut icon on my desktop, so I logged into Dropbox on the Web, but still no use. it's ok. I will find it eventually. thanks for the previous response.
@tinatoby wrote:
I use the shortcut icon on my desktop, so I logged into Dropbox on the Web, but still no use.
Are you doing this on a mobile device or a computer? The option to set a passcode on the Dropbox app only exists in the mobile apps. You can't set a passcode on the app installed on your computer.
Hi, its on my desktop computer! ive done one for the iPad and iPhone now with other directions. its just the short cut on my desk top I am now having difficulty with.
Hey @tinatoby, thanks for posting here!
You can only use a passcode on your mobile device or tablet, not your desktop app.
I hope this clarifies!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!