Security and Permissions
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I made an account via linking google account to Dropbox. I want to delete it but i cant. Why is that? Also if I delete my google account, does that mean my linked dropbox account also get deleted as well?
Thanks for posting here, @Ja Man Java!
What's happening exactly when trying to delete your Dropbox account? Are you being asked for a Dropbox password perhaps?
If yes, you can see here how to set one.
In case your Google account gets deleted, this wouldn't delete your Dropbox account. However, you'd need to have the same password mentioned above, in order to log back in to Dropbox.
Let me know if you see something else, though.
Nancy
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Are you seeing any option saying “Send email” when trying to delete your Dropbox account?
If yes, you can click there to generate a new password for your Dropbox account and delete it afterwards.
Otherwise, please send me a screenshot of what you see.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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When I try to reset my password this is what I get:
The link to change my password isn't there. So I cant delete my account.
Hey @cainwit - sorry to hear you're having issues with this.
Could you try another browser and let us know if this persists?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Nope that hasnt worked 😞 this is part of a larger issue with my account not being pulled through to a teams group I am a part of
In that case, may we reach out via email to investigate further @cainwit ?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Yes please do.
Sure thing @cainwit - you've got
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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