Can not log into my dropbox account

[cemnow]

Hi All,

I have a issue, i can not seem to log into my dropbox account, after trying everything (including checking my gmail settings) I am hopeless.

I have tried setting up a new password, log in directly through gmail, just everything, but im just not recieving any verification mail to log into my dropbox account.

I have alot of important files on this account that I need to access, I really need someones help. 

Can please someone write back to me (preferably someone from dropbox since its an issue that can not be solved)

[Hannah]

Sorry to hear about this, @cemnow.

Can you clarify which verification code you're not receiving? Is it the 6 digit security code?

Have you checked your spam folder and added no-reply@dropbox.com to your email contacts, to see if that helps?

Keep me posted.

[cemnow]

Yes, my password and email is correct, it is the 6 digit security code.

Again, i have tried everything.
So yes, i checked my spam and added the no-reply email address to my email contacts.
Everything you can imagine, i tried.

And its not about the account that im writing this from, but i had to log in to write in this community forum (which I find very interesting since i can not log in) so i logged in with a new account.

[Megan]

No worries @cemnow!

Can I send you an email, in order for us to have a closer look into this? 

[cemnow]

Hi Megan,

Yes please that’d be awesome!

[Nancy]

Hey @cemnow! Please check your email address, when you can. You should have a new email from me.