Re: Lost data

Dilshod

hi everyone, how can I restore my dropbox account deleted in 2019, due to the fact that I have not logged into my account for a year?

Mark

Simply put I'm afraid you cannot.

Accounts removed for inactivity are permanently removed and the data etc. become unrecoverable.

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

Lara10

Hi all,

It seems that my old dropbox account was deleted due to inactivity.

Does anyone know if there is anyway I could ask to retrieve the data. I had last accessed it in 2019.

Mark

Hi @Lara10

Unfortunately no, once an account is deleted for inactivity all data is permanently removed and lost. There is no way to recover it - even via paid upgrades.

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

Lara10

Hi Mark,

Thank you for the confirmation.

Regards

Lara

Re: Lost data

Can I restore my Dropbox account, if it was deleted due to inactivity?