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Re: Application not submitting

Application not submitting

monicakin
Explorer | Level 3

Hi! I am a college student attempting to apply for the summer internship and am having a hard time. I fill out all the boxes and when I hit submit it brings me to the top of the page and does not submit my application. I cannot find anywhere to contact Dropbox. Any help would be appreciated.

32 Replies 32

Walter
Dropbox Staff

Hey there @monicakin - sorry to hear about this.

 

Did you try clearing your browser's cache or another browser since you first noticed this?

 

If you did and this persists, please send us the whole URL of the page you're navigating to so that we can investigate further. 

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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monicakin
Explorer | Level 3

Hi Walter! I tried clearing the cashe and using safari and chrome. The website I am using is: https://jobs.dropbox.com/listing/5588997/apply?gh_src=aonhf1

Walter
Dropbox Staff

Thanks for the update @monicakin 

 

Would it be OK if we sent you an email to have a further look internally? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Yve360
New member | Level 2

Hi Walter I am having this same issue. Can you assist me as well please?

Nancy
Dropbox Staff

Hi @Yve360! Hope you’re doing great. 

 

Have you already tried the previous suggestions to clear your browser’s cache and/or check this via a different one, and it didn’t work?

 

Are you having this issue for the same job listing?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Yve360
New member | Level 2

Yes I have tried the previous suggestions. I am having this issue on several roles. 

Nancy
Dropbox Staff

Okay, in this case, we can log a ticket for you, and send it over to this email address. Let me know if that’s alright.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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monicakin
Explorer | Level 3

Yes, thank you.

Yve360
New member | Level 2

yes that is fine 

Need more support?