Application not submitting

Hi SarahLou 👋🏽

If you're still having issues with this application, you can reach out via email at: accommodations@dropbox.com 

Thank you, and good luck.

Sam 

And just to add, when viewing the empty form before trying to submit it the first time, the Employment section is there and marked as required, though it's easy to miss as there are no fields visible to start with.

BenDBX Perhaps the initial set of fields can be made visible to show that they're required, and clicking the Add Another link adds a second set, rather than the initial set.

Tagging you because I wasn't sure who to tag for this issue.

yes that is fine 

Hey SarahLou! Our team is currently looking into it, so we’ll let you know as soon as we have more updates.

Hi Sam,

I'm still having the same issue. I already tried sending an email to the one you've suggested above. However, they've responded that the email does not address these matters. I've already tried to do the suggestions in this thread (clear cache, different browser etc.).

The role in question is here: https://jobs.dropbox.com/listing/6112367?gh_src=aonhf1

Please advise

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I fill out all the boxes and when I hit submit it brings me to the top of the page and does not submit my application.

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Are you sure that you're not missing any fields?

I just tested the form. The first attempt failed to submit and I was brought back to the top of the page, but if I scrolled to the bottom there was a message in red that a field was missing. Below that was an "Add Another" link intended for adding employment history. Once I added an entry there, the form submitted without an issue.

This is the form after attempting to submit it the first time:

Form error after trying to submit without adding any employment history.

This is the form after expanding the section to add employment history:

Form after expaning the section for employment history.

Thanks Rich and emeister for flagging this! I'll pass all of this onto our talent team for review. I agree that showing the Employment history fields would clear up the confusion here.

emeister were you able to submit the application with Rich's suggestions? Please let me know if you're still having difficulty!

Hi Sam, I am currently experiencing the same issue. Could I also submit my application to the email provided? accommodations@dropbox.com  if not, Please advise on the next step. Thank you.

Hey @jerryhsi - thanks for bringing this to our attention.

I'm afraid you won't be able to submit your application to the email address you mentioned, but have you ensured that you're following the steps @Rich previously outlined?