You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I Need Help
2 years agoNew member | Level 2
Unauthorized charge for $119.88
I was charged for 2TB of storage on September 15th, 2023. I do not need or want this upgrade in subscription. Out of the 2TB of space that the upgrade provides, I have 1.9TB of free space. I do not n...
Mark
2 years agoSuper User II
You can get help via https://help.dropbox.com/plans/refund
However, do note that the terms do state no refunds.
The important question is HOW did Dropbox get your card info - if you gave them it (even for a trial) then it is authorised and correct. If you didn't then somebody has cloned your card and you need to speak to your card provider.
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