Referral status ineligible

[Renix]

Hi!!! I have referred my 2 friend's but the referral bonus is not credited: in my DB setting page, I see "ineligible". They have installed DB app on their PC, after the registration. Thanks in advance!

[a_agarwal]

Hi @Megan, yes please!

[Megan]

Hi @raynokenny, happy Tuesday! 

In order to be able to look into this referral status, I'd need account-specific info on my end. Can I send you an email, in order for us to have a closer look into this?

Let me know more!

[raynokenny]

 Hi megan,

Yes, please!

[Megan]

Hi @a_agarwal & @raynokenny, I just sent you both an email.

I'll see you there. Cheers!

[baip]

Yes, please send an email

[Hannah]

Hey @baip, I just emailed you, so we'll continue there!

[GaLdRagon]

Hi, I sent a friend a referral invitation and he installed Dropbox on his desktop computer (not mobile) and started using it, but for some reason Im still seeing an "Ineligible Referral" notice in my account.
What can I do?

Thanks

[Megan]

Hi @GaLdRagon, let's jump right into this! 

In order for us to get to the bottom of this, I'd need some account-specific info on my end. Therefore, I think it's wiser to send you a message. 

Would that be okay? 

Keep me posted! 

[GaLdRagon]

Thanks for the response!

Sure, my address is [email removed as per Community Guidelines]

Looking forward,

Gal

[Megan]

Hi @GaLdRagon, I just sent you an email, I'll see you there!