Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
I have 2 Dropbox accounts. One is free, the other is 2Tb paid for. How do I know which is the paid one. I want to renew, but with Visa, not through Paypal.
Any help would be much appreciated. 🙂
Hi @JamesCCD
When logged in you'll need to go to www.dropbox.com/account/plan which will show you which has the paid plan and which doesnt 🙂
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Hi @JamesCCD
When logged in you'll need to go to www.dropbox.com/account/plan which will show you which has the paid plan and which doesnt 🙂
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Thanks for the tip Mark!
I hope you have a great weekend 🙂
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!