Paid for subscription but Dropbox emailed me and said it was not paid I did not pay
Welcome aboard the Community, @jrsrfl447!
Can you send over a screenshot of the Dropbox email you received, stating that your payment wasn't accepted? Please make sure to hide any personal info possibly showing, like your email address etc.
Did you upgrade your Dropbox account directly via www.dropbox.com or iTunes/Google Play?
Give me a nudge, when you're ready.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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