cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Community
English
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No option to make a payment

No option to make a payment

KMN
New member | Level 2
‎10-30-2023 01:57 AM

Dear Team,

 

I want to subscribe for 2 TB plan.  When I select UPI option, it shows converted currency in INR, but there is no option for making payment.  Alternatively credit card is not converting to INR, hence transaction is declined.  Please help me.

  • 0 Likes
  • 1 Replies
  • 378 Views
0 Likes
1 Reply 1

Walter
Dropbox Staff
‎10-30-2023 03:38 AM

Hey @KMN - sorry to hear you're having issues with this.

 

Could you please clear your browser's cache or try another browser, preferably with no extensions or plugins running, and let us know how it goes?

 

Thanks so much!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

0 Likes
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?