The Community is undergoing a major upgrade. Find out more, ask us questions or share your thoughts here.
Forum Discussion
bandit66
10 months agoExplorer | Level 3
My promotional space disappeared
My free dropbox quota increased to 32gb via an offer some while ago; when I logged in today, the quota has dropped back to the standard 2gb, where has my other 30gb gone? Would it have been removed ...
- 10 months ago
bandit66 wrote:
My free dropbox quota increased to 32gb via an offer some while ago; when I logged in today, the quota has dropped back to the standard 2gb, where has my other 30gb gone?
Most promotional space is time limited and will expire after 6 months, a year, two years, etc., depending on the promotion. You can see a list of all the bonus space you've earned, as well as any that has expired, on your Referrals page.
Rich
10 months agoSuper User II
bandit66 wrote:
My free dropbox quota increased to 32gb via an offer some while ago; when I logged in today, the quota has dropped back to the standard 2gb, where has my other 30gb gone?
Most promotional space is time limited and will expire after 6 months, a year, two years, etc., depending on the promotion. You can see a list of all the bonus space you've earned, as well as any that has expired, on your Referrals page.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!