We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
devynosborne
3 years agoExplorer | Level 4
Linking Personal and Business accounts - Account types?
I searched the help and forums, but couldn't quite find the answer to my question.
My wife has a long-held Dropbox Plus personal account, which syncs to her laptop (via the Dropbox app with the...
- 3 years ago
devynosborne wrote:
But this page confuses me about whether a Plus account can be linked with a Professional account, or if it has to be a Business Standard.
While Professional is considered a business account, it's an individual account, just like the Basic and Plus accounts. Account linking can only be done with a team plan, which would be Business Standard or Business Advanced. You can't link a Plus and Professional account.
I believe I read there are actually two different Dropbox folders (presumably labeled appropriately) that otherwise behave like a normal personal one. That would be ideal.That's correct. The existing personal account would have its folder renamed to Dropbox (Personal) and the Business account would be in a folder called Dropbox (Team Name), where Team Name is the name you give to the Business team.
Rich
Super User II
Denniz wrote:
... they keep on using the word business ( when plus was a professional account) now the terminology is changed… Go figure.. PLUs is now first tier personal account !!!!
The terminology hasn't changed in years. Basic, Plus and Professional accounts have always been personal accounts (i.e. an account intended for an individual). Dropbox has, on one of their plan comparison pages, grouped Professional in with Business because it shares some features with the Business plans, but it is still a personal account.
The last time the personal plans changed was likely in 2017 when the plan formerly known as Pro was renamed to Plus, then sometime later the new Professional plan was introduced with more storage and additional features.
Denniz
3 years agoExplorer | Level 4
Thanks for clarifying. I understand now that the terminology had not changed. But they did change the options for linked accounts which was my may area of confusion
At any rate, thank you for taking the time to explain.
D
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!