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Forum Discussion
devynosborne
3 years agoExplorer | Level 4
Linking Personal and Business accounts - Account types?
I searched the help and forums, but couldn't quite find the answer to my question.
My wife has a long-held Dropbox Plus personal account, which syncs to her laptop (via the Dropbox app with the...
- 3 years ago
devynosborne wrote:
But this page confuses me about whether a Plus account can be linked with a Professional account, or if it has to be a Business Standard.
While Professional is considered a business account, it's an individual account, just like the Basic and Plus accounts. Account linking can only be done with a team plan, which would be Business Standard or Business Advanced. You can't link a Plus and Professional account.
I believe I read there are actually two different Dropbox folders (presumably labeled appropriately) that otherwise behave like a normal personal one. That would be ideal.That's correct. The existing personal account would have its folder renamed to Dropbox (Personal) and the Business account would be in a folder called Dropbox (Team Name), where Team Name is the name you give to the Business team.
adgs
New member | Level 2
With all due respect DropBox...what he is saying is true. I am in the same boat, like many others who I have spoken to who are confused. We had a free personal, and upgraded, adding a DropBox Plus account that we pay for, so we could have that simple level biz account for our small businesses. I don't see why we are now not given the option to keep them linked. Seems very unfair.
Denniz
3 years agoExplorer | Level 4
Ditto !!!
I am on the same boat. Had a small business account and my personal account linked. Been a Dropbox user for EVER.. like over decades. And could simply switch back and forth between the personal and “plus” account .. And all of a sudden out of no where they are not linked. This worse part is that I GAVE way too much credit and professionalism to Dropbox and assumed that the goof happened because of some upgrade in the window…
LORD knows how much time I spent looking for solution.. AND Dropbox NOT ONCE showed us the courtesy to tell us “hay guys you now need to use ‘business.’ And too me weeks to check out their multi tier price options with business now being way way way up there..
Very VERY VERY disappointing..
I just thought i was the only person in this mess.. I just don’t know what to say.. .
They did not even give us the courtesy to say hay you poor saps who have small business, if you can not afford it, here are your options .. something anything .
Just leave me high and dry using the same word “business” is if it’s definition has always been the same..
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