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Forum Discussion
Linking Personal and Business accounts - Account types?
I searched the help and forums, but couldn't quite find the answer to my question.
My wife has a long-held Dropbox Plus personal account, which syncs to her laptop (via the Dropbox app with the...
devynosborne wrote:
But this page confuses me about whether a Plus account can be linked with a Professional account, or if it has to be a Business Standard.
While Professional is considered a business account, it's an individual account, just like the Basic and Plus accounts. Account linking can only be done with a team plan, which would be Business Standard or Business Advanced. You can't link a Plus and Professional account.
I believe I read there are actually two different Dropbox folders (presumably labeled appropriately) that otherwise behave like a normal personal one. That would be ideal.That's correct. The existing personal account would have its folder renamed to Dropbox (Personal) and the Business account would be in a folder called Dropbox (Team Name), where Team Name is the name you give to the Business team.
You stated: If your business account was a free team and you had linked it with a personal account, yes, you won't be able to link these two accounts anymore
No, my former 'Team Account' is billed ($119 per year) under the name "Dropbox Plus', you have converted it to this NEW category of 'Personal Account.' This account WAS AND IS NOT FREE. However, YOU CHANGED IT FROM A BUSINESS ACCOUNT to a 'Personal Account', Not ME! 'The TIS team has been disbanded by Dropbox. Your team’s folders have been converted to shared folders, and all TIS groups have been deleted. Your account has been converted to a personal Dropbox plan'
WHY, WHY, WHY?
Any resonable person would understand that an account called a TEAM account to which you could add other seats for more Team memebers is a business account. Why would this ever be 'converted' to a personal account?
So this is how it will go moving forward. I will move all my data (I'm moving my 2+ TBs to another service. I'm done with you. I will tell everyone who will listen (IT Pro for 30+ years) to Drop! You and why. Trust me they will listen.
Your messaging is deceptive, confusing and self serving. Just terrible. The text below from I guess what is now an outdated web page. You have waisted my time and caused me to move 2T of data to another provider.
Keep teams flowing
Dropbox helps your team with tools that bring everyone’s work together in one focused place. Access and share files, coordinate projects with co-workers, and communicate right alongside everyone’s work.
This account WAS AND IS NOT FREE.
This account WAS AND IS NOT FREE.
This account WAS AND IS NOT FREE.
This account WAS AND IS NOT FREE.
This account WAS AND IS NOT FREE.
Yeah I am quite confused. I logged on only to find the linking is gone and my DropBox Plus account I pay for is now a personal account, when it never was listed that way. Very disappointing. I too am a single biz person and do not need teams. This is why I had it set up this way, so it is very confusing, misleading if they've changed things and now single business people like us are being forced into something we did not sign up for as our only option. I too need to start searching for new options.
