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I can't redeem my Acer 100GB promotion.

I can't redeem my Acer 100GB promotion.

nidhiloveschocolate
Explorer | Level 3

i cant enable my acer free 100gb dropbox storage pls help.

10 Replies 10

Jay
Dropbox Staff

Hi @nidhiloveschocolate, thanks for bringing this to our attention.

 

Does your device meet the terms and conditions as mentioned in this article?

 

Are you using this one  new or existing Dropbox account?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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nidhiloveschocolate
Explorer | Level 3

yes it does fall under the criteria, i logged in with an old id of dropbox. pls help me out

 

Nancy
Dropbox Staff

@nidhiloveschocolate, can you clarify what happens exactly when you try to redeem the Acer promotion?

 

Did you log in to your Dropbox account and the promotion wasn’t applied or did you receive any kind of errors?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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nidhiloveschocolate
Explorer | Level 3

the offer popped up on my screen i filled the details and it vanished on its own then couldnt find it

 

Mark
Super User II

You should be able to just open Dropbox and log on to it - via the preinstalled software. You cannot download a version from here. 

 

Then you need to complete www.dropbox.com/gs and it should activate as long as you've not had a promo before. 


 


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nidhiloveschocolate
Explorer | Level 3

i cant find the dropbox app in my laptop, i tried downloading and logging in but i didnt get the 100gb free offer what to do pls tell with steps

 

Mark
Super User II

The offer is only valid if you use a preinstalled Dropbox client. 

 

If one isnt installed your device is not eligible. Downloading from the website will null and void any offer. You'd need to revert back to factory default settings IF it was available preinstalled. 


 


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nidhiloveschocolate
Explorer | Level 3

but it wasnt pre installed yet i was shown a pop up from dropbox and acer and as soon as i filled up my details it went away. what should i do now

 

 

nidhiloveschocolate
Explorer | Level 3

so should i consider the pop up fake or the laptop is not fresh?

 

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