You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hi nidhiloveschocolate, thanks for bringing this to our attention.

     

    Does your device meet the terms and conditions as mentioned in this article?

     

    Are you using this one  new or existing Dropbox account?

     

    Keep me posted!

    • nidhiloveschocolate's avatar
      nidhiloveschocolate
      Explorer | Level 3
      5 months ago

      yes it does fall under the criteria, i logged in with an old id of dropbox. pls help me out

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        nidhiloveschocolate, can you clarify what happens exactly when you try to redeem the Acer promotion?

         

        Did you log in to your Dropbox account and the promotion wasn’t applied or did you receive any kind of errors?

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!