Where so I post this question? I'm having a functional issue but cannot find any way to contact Dropbox support. The page for that subject only allows me to post to an automated bot, or Ask the Community, and I'm not getting any response on that.
Just because I have a free Dropbox account, am I somehow locked out of support for the product?
Just because I have a free Dropbox account, am I somehow locked out of support for the product?
Basically, yes. Free accounts have access to the various self help options, such as the help center articles or the chat bot, or they can post questions here on the forums. Limited support can also be obtained from the help desk for account related matters (sign-in issues, etc.).
That said, the best place to submit a bug report, as a free or paid user, is here on the forums.
