How do I cancel a Plus subscription?

[Keith Brignell]

how do I downgrade from dropbox plus

[Nancy · Accepted solution]

Hey @Keith Brignell, hope you’re doing well. 

How exactly did you upgrade your Dropbox account? Was it done through our website, or iTunes/Google Play? 

Let me know, and we’ll take it from there.

[Keith Brignell]

Honestly can't remember Nancy, but I've messaged with a reference no I used with Paypal, thanks anyway

[Nancy]

Hey Keith! Do you mean that you’ve reached out to our support team? If yes, please send me your ticket number.

If you received a direct payment from Dropbox though, you should be able to cancel your plan with these steps.