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maxwessel's avatar
maxwessel
Explorer | Level 3
5 months ago

How can I find the Dropbox account I'm being billed for from my transaction numbers?

Hello, I am looking for the appropriate account for my transcations. I always see the debits but don't know which account I booked it through. I only have the transaction numbers. How can ...
Billing
Payments and billing
maxwessel's avatar
maxwessel
Explorer | Level 3
4 months ago

Hello,

I only have the transaction code from PAYPAL.
And I can't assign it. Can you maybe have a look?

[Removed as per Community Guidelines]

 

 

Thanks!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hi maxwessel, as this is related to sensitive billing info, please could you contact our support team directly to look into this matter in more detail.

     

    You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in an email address that you can access, followed by your billing info.

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