Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hello,
I am a basic user currently, but am upgrading. One plan is yearly at around $120 and the next is $220 ish. If halfway through this year, I find I need the higher tier plan, do I get credits for the 6 months I have already paid on teh smaller plan, or a pro-rated 6 months and just pay the difference? Or am I stuck absorbing the difference?
Thank You
Hi @sdelorey
You'd get a pro-rata credit (worked out to the day). I upgraded from one to the next recently and only paid a few cents as I'd not realised my billing date was so close.
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Hi @sdelorey
You'd get a pro-rata credit (worked out to the day). I upgraded from one to the next recently and only paid a few cents as I'd not realised my billing date was so close.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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