You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Credit card updated automatically; shows new expiry date, but I received an email to update card?
But I get anxious because they sent me an email asking me to update it. Why do they do this if its updated itself? Do I need to do anything?
Hey TuiAllen, thanks for reaching out to our Community and happy Monday!
If you take a look at the billing tab in your account settings, do you see the updated card info?
If so, you should be good to ignore the email, unless the email went to a different address, than the one associated with your paid account.
That would mean that you have a second Dropbox account you might need to look into.
Let me know if you have any questions.
- Hannah
Dropbox Staff
Hey TuiAllen, thanks for reaching out to our Community and happy Monday!
If you take a look at the billing tab in your account settings, do you see the updated card info?
If so, you should be good to ignore the email, unless the email went to a different address, than the one associated with your paid account.
That would mean that you have a second Dropbox account you might need to look into.
Let me know if you have any questions.
