cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Community
English
Announcements
We've been busy working on some major updates to the Community, so check out what's changing, what’s staying the same and what you can expect from the Dropbox Community right here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't contact support

Labels:

Can't contact support

Frank59
New member | Level 2
‎10-04-2023 02:22 AM

It seems impossible to contact the help centre either by phone, webchat or email?  If the best option simply to cancel subscriptions, due to contact impossibilities?

Labels:
  • 0 Likes
  • 1 Replies
  • 323 Views
0 Likes
1 Reply 1

Walter
Dropbox Staff
‎10-04-2023 03:16 AM

Hi there @Frank59, thanks for posting on our Community.

 

Based on your account's  plan you can find your support options on this page.

 

As for the issue you're facing, can you give us some additional information? 

 

Let us know more and we'll take it from there, Frank. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

0 Likes
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?